Privacy Policy -

Last Updated: August 2026

S.M. REPAIR TECHNOLOGY respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use our website sm-repairtech.com or contact us about our services.

1. Who We Are

S.M. REPAIR TECHNOLOGY
Athinon 23 Tersefanou
Larnaca, Cyprus
Phone: +357 99494176
Website: https://sm-repairtech.com

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR), S.M. REPAIR TECHNOLOGY acts as the data controller for personal information collected through this website.

2. Personal Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Name and surname
Email address
Telephone number
Information included in your message or service request
Information necessary to provide or arrange our services
Technical information such as IP address, browser type, device information and website usage information
Information collected through cookies and similar technologies

We only request information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use personal information to:

Respond to enquiries and requests for quotations
Communicate with you regarding our services
Provide and arrange computer repair, IT support, data recovery, website and other services
Manage appointments and service requests
Improve the functionality, security and performance of our website
Understand how visitors use our website
Maintain website security and prevent fraudulent or malicious activity
Comply with legal and regulatory obligations

We do not sell, rent or trade your personal information to third parties.

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Performance of a contract or steps requested before entering into a contract
Legitimate interests, such as responding to enquiries, maintaining website security and improving our services
Consent, where consent is required, including certain non-essential cookies or analytics technologies
Compliance with legal obligations

Where processing is based on consent, you may withdraw your consent at any time.

5. Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve our website and services.

Google Analytics may collect information such as website interactions, approximate location, device and browser information and other usage data. Where required by applicable law, non-essential analytics technologies will only be used after the appropriate consent has been provided.

For more information about how Google processes data, please refer to Google’s privacy information.

6. Cookies

Our website uses cookies and similar technologies for essential website functionality, security, analytics and other purposes.

Some cookies may be necessary for the operation of the website, while other cookies may require your consent.

Further information about the cookies used on our website and how you can manage your preferences is provided in our Cookie Policy.

7. Contact Forms and Communications

If you contact us through a contact form, email, telephone or other communication method, we may process the information you provide in order to respond to your enquiry and provide the requested service or information.

We may retain correspondence and enquiry information for as long as reasonably necessary for customer service, business administration, legal or record-keeping purposes.

8. Sharing of Personal Information

We do not sell or rent personal information.

Personal information may be shared with trusted service providers where this is necessary to operate our website, provide our services, maintain security, process communications or comply with legal obligations.

Where appropriate, such providers are required to process personal data in accordance with applicable data protection requirements.

9. International Data Transfers

Some third-party service providers used by our website may process information outside Cyprus or the European Economic Area (EEA).

Where personal data is transferred outside the EEA, appropriate safeguards will be used where required by applicable data protection law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining appropriate business records and complying with legal obligations.

Retention periods may vary depending on the type and purpose of the information.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Subject to applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided below.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

13. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children through the website.

14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data processing practices.

Any changes will be published on this page together with the updated date.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

S.M. REPAIR TECHNOLOGY
Athinon 23 Tersefanou
Larnaca, Cyprus
Phone: +357 99494176
Website: sm-repairtech.com